Interfaces with, and automates your current Dispatch System (Command Alkon, Integra, Marcotte, MPAQ, Jonel, and many others)
The Delivery Grid shows a progressive discharge by using a ‘Progression Bar‘
The Jobsite Supervisor can see a site summary and the status of each truck, as well as a global view of all trucks on a tablet, smart phone, or notebook.
Automated Preventive Maintenance - automatic data collection on the number of hours driven and distance travelled of each vehicle and automatic maintenance scheduling.
Records the total quantity of water added to each ticket.
Records the total number of mix and discharge barrel turns for each ticket.
Can review a trace-route of any ticket's history.
The Dispatcher can see a 360 degree street-view of a truck in motion and/or when it is stopped.
Management can get a Wait Time report, showing all the wait times of each ticket for a range of dates, grouped by jobsite.
Unscheduled Stops report, showing all the unscheduled stops greater than ‘N’ minutes for a range of dates and a range of trucks.
Estimates, with a high degree of accuracy, the end of a discharge, by giving you the ability to calibrate each barrel individually.
The ability to visualize the contents in the barrel (Transparent Barrel). Can operate independently of any dispatch system.
Dispatch a ticket to a rented truck and track it, as if it belongs to your company and can filter out any trucks that belong to other plants.
Dispatch a ticket to a rented truck and track it, as if it belongs to your company.
Driver can get a printed navigation sheet for any ticket to use in unfamiliar sites
The TRAC18 GPS System offers dispatch for Pump Trucks, Hydrovax, Volumetrix, Construction.
Your clients can log in and see a global view of all their trucks.
The client can see the delivery status of trucks to any of their job-sites and a job-ID summary on any of their jobs.
Companies that rent your trucks can log in and see them on a global view.
The tablet option offers the ability to use VOIP communication with your trucks.
The tablet option offers messaging to the truck by email or display so that drivers can receive important information.
Has the ability to operate in multiple languages (English, Spanish and French).
Backup broadband wireless internet gives you the ability to operate if the primary internet access fails.
Truck Rental Exchange database for short-term truck rentals .
RETURN ON INVESTMENT
Increased dispatch capabilities gives you a real competitive advantage
Broker’s Settlement report determines the payout per ticket, considering the different zones travelled, mileage, cubic yards (meters) delivered, and time greater than 'N' minutes.
Ticketless delivery on a tablet or smartphone can save as much as 5 minutes per delivery ticket.
HIDDEN ADDITIONAL BENEFITS from USING ROAD KING TECHNOLOGIES TRAC18
Over the last 9 years of operations with ready-mix fleets, we have encountered and helped many of our clients escape added costs due to improved tracking of truck functions, abnormal situations and/or accidents. Some are described below, but in no specific order.
One day 2 policemen walked into the offices of one of our clients and asked to speak with the owner. They told the owner that a driver had contacted the police with a complaint that one of his ready-mix trucks had damaged that person’s car with flying debris. The owner asked the head dispatcher how they can respond to that issue. The head dispatcher asked the 2 policemen to join him in his office. He proceeded to load data from our data base for the day in question on his computer screen, then inserted the time in question and he showed the 2 policemen that they had no ready-mix truck anywhere in that area on that day and time. The 2 policemen looked at each other, thanked him and left. No further action was taken by the police and our client saved the time and the legal fees to fight that complaint in court.
One of our clients’ ready-mix trucks, while exiting the highway on a very sharp 240º turning exit, lost control, overturned and destroyed the truck. The driver claimed that he was cut off by a speeding car and he swerved not to hit it and lost control. We had the speed of the truck, in our data base, as it got to the exit and it was reasonable. Then we decided to do a more extensive check. We extracted all this client’s trucks that went through the accident exit for the last month. We then averaged their speeds and compared it to the speed of the truck that was totalled. The accident driver was going below the average speed of all the trucks that used that exit for the last month. Due to that, his explanation was accepted by all including the police and no further action was taken against him or the company. He also got his job back since he was fired after the accident on the assumption that he was going too fast.
One of our clients noticed that one driver liked to stop at one location on his way back from deliveries. Those stops were investigated over time. Eventually, using our Street View they found out that he was a stopping at a liquor commission store to buy alcoholic beverages. That upset the owners of the company since not only is their truck being seen next to such a store during work hours, but for the driver to be buying in one during work hours was totally unacceptable. The second time after they identified that stop, the driver had a discussion with the supervisor and he was warned not to stop there anymore. The third time he was found to stop at that location, he was fired since he left the owners no other option.
One of our clients was sued by a female cyclist claiming that their ready-mix truck caused her to fall off her bicycle and she hurt herself. Our client asked us to extract all the information we had in our data base on that truck for that time and date. We extracted all the information and forwarded it to them. They had a court appearance 4 weeks after their request. After reviews and presentations by all parties, they presented to the judge all our information and the judge dismissed the case. The truck was in the area, but not on the same lane or near where the bicycle fell. It also showed that the truck stopped a few minutes later, as the driver said, since he went down to help the cyclist get up and see if she needed help.
One of our clients’ fleet managers was looking at the fact that we measure all the turns of the barrel accurately and report it. That gave him an idea: Knowing the total number of turns the barrel is going through (Charge & Discharge), allows him to know when to change the rollers of the barrel before they fail in the field and cause problems out on the road with a loaded truck.
A driver for one of our clients went out to make a delivery and he took the shortest route to get to the site. On the way back, he took a long route and stopped on the way for over 30 minutes. Using Street View on our system, they discovered that he had stopped at a Burger King. When he returned to the plant, he went to the office gave them the delivery papers and the truck key and told them that he is taking his lunch break. All of the dispatchers looked at him and asked him how many lunches he takes a day? Was Burger King not enough?